3. Approve Design

Payments

Q: How do I pay my invoice?
Once your ad selection is made using the form "Reserve Ad Space," you should be guided to make your Invoice payment on the final tab labelled 'Invoice.' If you close out of the transaction without paying, we will email you a password to access your client portal. Inside the portal, choose 'INVOICE' at the top and submit your payment there instead.

Q: When is my payment due?
Payments are due immediately after agreement is signed. Payments made after the due date will result in a 15% penalty fee added to the original balance. Additional late fees at a rate of 5% per week will also accrue. After 30 days of nonpayment past the due date, collection of the original balance plus all penalty fees will be referred to a collection agency. At that time the advertiser /agency will be responsible for all monies due ELLA CREATIVE MEDIA including collection agency fees and potential attorneys’ fees. Rates are listed in the digital media kit. If, at the end of one year, an advertiser/agency has failed to fulfill the contract, the advertiser/agency will be subject to short-rate billing.